The transition process over to Payway has been seamless and fast – and that matters in this business.” They work with us to identify every possible savings opportunity. “Payway is a true partner that provides a consultative approach. “Payway is more than a provider,” said Barry Laidlaw, corporate controller, Privatus Care Solutions. Payway jumped right in to provide support andĬonnect with the processor to take care of the issue immediately. Privatus needed assistance with some credits that arrived after it had changed over from its previous processor. Payway’s support kicked in immediately when Privatus converted Privatus chose Payway for its merchant account services and payment gateway, and the solution went live on June 1, 2018. Payway was able to demonstrate exactly where Privatus could reduce its fees, and how simple it would be to switch over to Payway. Privatus initially reached out to Payway because Payway was recommended by one of Privatus’ other business partners.
Privatus was growing so fast, that many of the company’s expenses were becoming unmanageable – with one of the largest line items on the balance sheet being credit card processing fees and expenses. The Northeast-based business is privately owned and its mission is to provide care for people whether they are handling a temporary situation or facing long term care needs such as private nursing, rehab at home, end of life care, medical escorts, medical live-in or support for dementia.
Privatus Care Solutions is a 13-year-old home healthcare organization that provides conciergelevel private care by a team of seasoned nurses and home health aids.
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